Reference: Troubleshooting

Common issues across all IDEs, agents, and platforms. Always start by confirming raw connectivity with verify-connection.md — this tells you whether the problem is your key/endpoint or your agent config.

Still stuck?

1. Run all five checks in verify-connection.md.
2. Email contact-us@neosmith.ai with: the agent, IDE, OS, the exact error, and which verify-connection checks passed/failed.